1. DEFINITION OF TERMS
1.1.1. "Administration of the website of the online store (hereinafter referred to as the Site Administration)" are employees authorized to manage the site, acting on behalf of ENZIM Biotech, who organize and (or) process personal data, and also determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. "Personal data" - any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.3. "Processing of personal data" is any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, specification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is a mandatory requirement for the Operator or other person who has gained access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal bases.
1.1.5. "User of the ENZIM Biotech Online Store Website" is a person who has access to the Site via the Internet and uses the Online Store Site.
1.1.6. "Cookies" is a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.
1.1.7. "IP-address" is a unique network address of a node in a computer network built according to the IP protocol.
2. GENERAL PROVISIONS
2.4. The site administration does not verify the authenticity of the personal data provided by the User of the online store site.
3.2.1. Full name of the User;
3.2.2. User's contact phone number;
3.2.3. Email address (e-mail);
3.2.4. Goods’ delivery address;
3.2.5. User's place of residence.
3.3. The online store protects Data that is automatically transmitted when viewing ad units and when visiting pages on which a statistical system script ("pixel") is installed:
- IP address;
- information from cookies;
- information about the browser (or other program that provides access to the display of advertising);
- access time;
- the address of the page on which the ad unit is located;
- referrer (the address of the previous page).
3.3.1. Disabling cookies may result in the inability to access the parts of the website of the online store that require authorization.
3.3.2. The online store collects statistics on the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4. PURPOSES OF COLLECTING USER’S PERSONAL INFORMATION
4.1. The User’s personal data can be used by the Administration of the online store website for the following purposes:
4.1.1. Identification of the User, registered on the website of the online store, for placing an order and (or) concluding a contract for the sale of goods with the Online store ENZIM Biotech by the distance way.
4.1.2. Providing the User with the access to the personalized resources of the online store website.
4.1.3. Establishing of the feedback with the User, including sending notifications, requests regarding the use of the Website of the online store, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmation of the authenticity and completeness of personal data provided by the User.
4.1.6. Creating an account for making purchases, if the User has agreed to create an account.
4.1.7. Notifications of the User of the online store website about the status of the Order.
4.1.8. Processing and receiving of payments, confirming tax or tax benefits, challenging a payment, determining the User's right to receive a credit line.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the online store website.
4.1.10. Providing the User, with his consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the partners of the online store.
4.1.11. Implementation of advertising activities with the User’s consent.
4.1.12. Providing the User with the access to the sites or services of the partners of the online store in order to receive products, updates and services.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order placed on the ENZIM Biotech online store site, including the delivery of the Goods.
5.3. The User's personal data can be transferred to the authorized state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.4. In case of loss or disclosure of personal data, the Administration of the Site informs the User about the loss or disclosure of personal data.
5.5. The Site Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of the third parties.
5.6. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user is obliged:
6.1.1. Provide the information about personal data necessary to be used by the Site of the ENZIM Biotech online store.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The Site Administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure usually used to protect this kind of information in the existing business turnover.
6.2.4. Block personal data related to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects apply or request for the verification period, in case of revealing inaccurate personal data or illegal actions.
7. LIABILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain prior to its loss or disclosure.
7.2.2. Was received from the third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.
8. DISPUTE RESOLUTION
8.1. Before going to court with a claim for disputes arising from the relationship between the User of the online store website and the Site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of claim receipt, notifies the applicant of the claim in writing about the results of the claim consideration.
8.3. If a voluntary settlement of the dispute cannot be reached, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.
9. ADDITIONAL TERMS